🚚 Shipping Information

Order Processing Time

We pride ourselves on quick order processing! All orders are processed within 1-2 business days after payment confirmation.

Shipping Methods & Timeframes

Standard Shipping – $12.95

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 business days after shipment
  • Best for: Faster delivery with tracking

Free Shipping

  • Carrier: EMS
  • Delivery Time: 15-25 business days after shipment
  • Minimum Order: $50 or more
  • Perfect for: Budget-conscious shoppers who don’t mind waiting a bit longer

International Shipping

We ship worldwide! However, please note we currently do not ship to Asia and certain remote areas due to logistical constraints.

🔄 Returns & Exchanges

At Deals Bargainwizz Store, your satisfaction is our top priority! We offer a straightforward returns and exchanges process for your convenience.

Return & Exchange Timeframe

We accept returns and exchanges for most items within 15 days of your receipt date.

Eligibility Requirements

To be eligible for a return or exchange, your item must be:

  • In its original condition
  • Unused and in original packaging
  • Including all tags, accessories, and original documentation
  • Accompanied by the original receipt or proof of purchase

🚫 Non-Returnable Items

To ensure customer safety and product integrity, the following items cannot be returned or exchanged:

  • Antiques & Art: Due to their unique, one-of-a-kind nature
  • Audio Equipment & Electronics: If opened and used
  • Books: To prevent copyright and hygiene concerns
  • Personal Care & Baby Care items: For health and safety reasons
  • Opened Camera equipment
  • Customized or personalized items
  • Items marked as “Final Sale” or “Non-returnable”

📋 Step-by-Step Return Process

Step 1: Initiate Your Return Request

Contact our customer service team within 15 days of receiving your order using the email template provided below.

Step 2: Receive Return Authorization

We’ll review your request and provide you with a Return Authorization Number and shipping instructions within 1-2 business days.

Step 3: Package Your Item

Securely package the item in its original packaging with all accessories. Include your Return Authorization Number inside the package.

Step 4: Ship Your Return

Ship the package to our returns center using a trackable shipping method. You are responsible for return shipping costs unless the return is due to our error.

Step 5: Processing & Refund

Once we receive and inspect your return, we’ll process your refund or exchange within 3-5 business days.

💳 Refund Information

Refund Processing Time

  • Credit Card/PayPal Refunds: 5-10 business days after we process your return
  • Bank Transfers: 7-14 business days

Refund Method

Refunds will be issued to your original payment method:

  • Visa/MasterCard/JCB: Refunded to your card
  • PayPal: Refunded to your PayPal account

Note: Shipping costs are non-refundable unless the return is due to our error.

🔄 Exchange Process

Want a different size, color, or product? Exchanges follow the same process as returns.

  • Please indicate your preferred exchange item in your return request
  • If the exchange item costs more, you’ll need to pay the difference
  • If it costs less, we’ll refund the difference

📧 Return & Exchange Request Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Email to: [email protected]

Body Template:

Dear Deals Bargainwizz Store Customer Service Team,

I would like to request a [return/exchange] for my recent purchase.

Order Information:
Order Number: [Your Order Number]
Order Date: [Order Date]
Product Name: [Product Name]
Product Category: [e.g., Arts & Crafts, Audio, etc.]

Reason for Return/Exchange:
[Please describe the reason – e.g., wrong size, defective, not as described, etc.]

Preferred Resolution:
[ ] Refund
[ ] Exchange for: [Specific product details if exchanging]

Contact Information:
Full Name: [Your Full Name]
Email: [Your Email Address]
Phone: [Your Phone Number]

I have read and understand the Returns & Exchanges Policy.

Thank you for your assistance,
[Your Name]

🌍 International Returns

As we serve customers globally (excluding Asia and certain remote areas), international returns follow the same process. Please note that:

  • International shipping costs for returns are the customer’s responsibility
  • Refunds will not include original shipping fees

📞 Need Help?

Our friendly customer service team is here to help!

Email: [email protected]

Response Time: Within 24-48 hours during business days

Store Address: Deals Bargainwizz Store, 2858 Maryland Avenue, Feather Sound, US 34622

Note: This policy is designed to be fair to all our valued customers while maintaining the quality and integrity of our diverse product offerings across all categories from Arts & Crafts to Automotive accessories.