🚚 Shipping Information
Order Processing Time
We pride ourselves on quick order processing! All orders are processed within 1-2 business days after payment confirmation.
Shipping Methods & Timeframes
Standard Shipping – $12.95
- Carriers: DHL or FedEx
- Delivery Time: 10-15 business days after shipment
- Best for: Faster delivery with tracking
Free Shipping
- Carrier: EMS
- Delivery Time: 15-25 business days after shipment
- Minimum Order: $50 or more
- Perfect for: Budget-conscious shoppers who don’t mind waiting a bit longer
International Shipping
We ship worldwide! However, please note we currently do not ship to Asia and certain remote areas due to logistical constraints.
🔄 Returns & Exchanges
At Deals Bargainwizz Store, your satisfaction is our top priority! We offer a straightforward returns and exchanges process for your convenience.
Return & Exchange Timeframe
We accept returns and exchanges for most items within 15 days of your receipt date.
Eligibility Requirements
To be eligible for a return or exchange, your item must be:
- In its original condition
- Unused and in original packaging
- Including all tags, accessories, and original documentation
- Accompanied by the original receipt or proof of purchase
🚫 Non-Returnable Items
To ensure customer safety and product integrity, the following items cannot be returned or exchanged:
- Antiques & Art: Due to their unique, one-of-a-kind nature
- Audio Equipment & Electronics: If opened and used
- Books: To prevent copyright and hygiene concerns
- Personal Care & Baby Care items: For health and safety reasons
- Opened Camera equipment
- Customized or personalized items
- Items marked as “Final Sale” or “Non-returnable”
📋 Step-by-Step Return Process
Step 1: Initiate Your Return Request
Contact our customer service team within 15 days of receiving your order using the email template provided below.
Step 2: Receive Return Authorization
We’ll review your request and provide you with a Return Authorization Number and shipping instructions within 1-2 business days.
Step 3: Package Your Item
Securely package the item in its original packaging with all accessories. Include your Return Authorization Number inside the package.
Step 4: Ship Your Return
Ship the package to our returns center using a trackable shipping method. You are responsible for return shipping costs unless the return is due to our error.
Step 5: Processing & Refund
Once we receive and inspect your return, we’ll process your refund or exchange within 3-5 business days.
💳 Refund Information
Refund Processing Time
- Credit Card/PayPal Refunds: 5-10 business days after we process your return
- Bank Transfers: 7-14 business days
Refund Method
Refunds will be issued to your original payment method:
- Visa/MasterCard/JCB: Refunded to your card
- PayPal: Refunded to your PayPal account
Note: Shipping costs are non-refundable unless the return is due to our error.
🔄 Exchange Process
Want a different size, color, or product? Exchanges follow the same process as returns.
- Please indicate your preferred exchange item in your return request
- If the exchange item costs more, you’ll need to pay the difference
- If it costs less, we’ll refund the difference
📧 Return & Exchange Request Template
Subject: Return/Exchange Request – Order #[Your Order Number]
Email to: [email protected]
Body Template:
Dear Deals Bargainwizz Store Customer Service Team,
I would like to request a [return/exchange] for my recent purchase.
Order Information:
Order Number: [Your Order Number]
Order Date: [Order Date]
Product Name: [Product Name]
Product Category: [e.g., Arts & Crafts, Audio, etc.]
Reason for Return/Exchange:
[Please describe the reason – e.g., wrong size, defective, not as described, etc.]
Preferred Resolution:
[ ] Refund
[ ] Exchange for: [Specific product details if exchanging]
Contact Information:
Full Name: [Your Full Name]
Email: [Your Email Address]
Phone: [Your Phone Number]
I have read and understand the Returns & Exchanges Policy.
Thank you for your assistance,
[Your Name]
🌍 International Returns
As we serve customers globally (excluding Asia and certain remote areas), international returns follow the same process. Please note that:
- International shipping costs for returns are the customer’s responsibility
- Refunds will not include original shipping fees
📞 Need Help?
Our friendly customer service team is here to help!
Email: [email protected]
Response Time: Within 24-48 hours during business days
Store Address: Deals Bargainwizz Store, 2858 Maryland Avenue, Feather Sound, US 34622
Note: This policy is designed to be fair to all our valued customers while maintaining the quality and integrity of our diverse product offerings across all categories from Arts & Crafts to Automotive accessories.
